Having problems?

We can help you out with any problems or queries you have about using The JACK Shop or with any vouchers that you've purchased.
 
Just fill out this form with the details and one of the talented, good-looking and modest office staff at JACK will get back to you.
 
Typing not your thing? Give 01865 315 980 a call and ask to speak to Andy or Hamish.
 
Purchased a voucher but nothing's come through? Take a peek in your spam/junk filter, just in case your voucher's ended up in there accidentally. If it's not there, fill out the form below stating which voucher you purchased and we'll email a fresh copy over.
 
We check emails and are by the phone from 9am to 5:30pm, Monday - Friday. If you contact us outside of these hours, we'll probably be in the pub, but will get back to you when we're back in the office.

 

JACKaholics

Goodies and sometimes free stuff!