Outstanding Customer Care Award

This award will celebrate a business/individual who not only sees and understands customer expectations but goes above and beyond to ensure the customer feels cared for. 

Judges will be looking for evidence of excellence in: 

•    Customer relationships 
•    ‘Going the extra mile’ to make a real difference to the customer experience
•    Investment in customer service training courses (within the last three years) or awards participation for good practice (in-house or external).

We encourage customer service testimonials/case studies to be uploaded as 'supporting evidence' when entering.